At Benson Bunch we specialise in personalised service and excellent accessibility, which has allowed us to grow as a bespoke independent lettings and sales agent. Our Wilmslow office has seen the number of managed properties grow from 70 to 85 percent in the past three years, and therefore we want to share a bit more about our management services.

We are speaking to landlord Mark, who is a finance director for a national healthcare service provider and has been a property landlord for about five years.

What was the reason you chose Benson Bunch to let your properties?

Benson Bunch was recommended to me by a friend, and from the first contact I could tell that the team were dynamic and knowledgeable and I was put at ease that they had the expertise to deliver great service.

What aspect of the service delivers the greatest value?

I think the fact that the Benson Bunch team deal with any issues when they come up. They will advise me of a solution and if there are any costs involved, they will discuss it with me before any action is taken, so there is a great level of transparency. I also like that I receive a statement every month that shows me rent and outgoings, and this simplicity and clarity give me confidence in what the team is doing.

How does Benson Bunch help you fit being a landlord into your day-to-day life?

The team is on hand when I need them, which means I can have just one simple conversation with them and all the hassle is taken away from me. I can get on with my normal day job and family life.

Benson Bunch provides landlords with their own dedicated property information portal, do you find this useful?

Yes, this is very useful because you can see live information whenever you want to. This includes for example information on accounts, any ongoing maintenance, property safety records, inspections, and general tenancy information for my property portfolio in one place.

Is there anything else that you would like to add about the company’s management service?

I like that the rent is paid on the same day every month, which is good for cash flow- plus the fee is proportioned monthly from the rent, rather than at the start of the tenancy. Again, this is good for cash flow.

Would you recommend Benson Bunch’s property management service to other landlords?

Yes, absolutely!

For more information on our property management services, feel free to give us a call on 01625 523 605 or email us at info@bensonbunch.co.uk